CHAPTER 6 : VALUING ORGANIZATIONAL INFORMATION.

ORGANIZATIONAL INFORMATION

Organizational information comes at different levels and in different formats and "granularities".

• Information granularity - the extent of detail within the information (fine and detailed or coarse) and abstract.The organizational must know what kind of information that they want to know. We must ensure the information gives the best quality for that organizational itself.
• Employees must be able to differentiate the levels of the information, formats and granularities of information when making a decision. If the employees can knows how to use the information with different levels of information or format then, the information can be a values to the sender or receiver of the information.
• Successfully collecting, compiling, sorting and finally analyzing information from multiple levels, in varied formats, exhibiting different granularity can provide tremendous insight how an organization is performing.

                                          figure 6.1 show the levels, formats and granularities of                                                                                   organizational information.

THE VALUE OF TRANSACTIONAL AND ANALYTICAL INFORMATION.

• Transactional information - encompases all of the information contained within a single business process or unit of work, and its primary purpose is to support the performing of daily operational tasks.For example is include withdrawing cash from ATM.
• Analytically information - encompasses all organizational information, and its primary purpose is to support the performing of managerial analysis tasks. Organizations capture and store transactional informations in databases, and use it when performing operational tasks and repetitive decissions such as analyzing daily reports and production schedules.

POOR INFORMATION

- happened when some of the information are not completed or missing and this make the information are not accurate, inability to track customers. With the poor information, its difficult for he organizational to make aright decissions because of poor information happened.

HIGH INFORMATION

-can significantly improve the chances of making a good decision and directly increase an organization's bottom line.So, if the organizational have ahigh quality of information but the people in the organizational do not use the information accurately, it will be nothing.